Due to the nature of digital services, Silverstone Media does not offer refunds once work has commenced or been delivered. However, we are committed to client satisfaction and will work with you to resolve any concerns.
If a project is canceled before any work begins, a partial refund may be issued at our discretion, less any administrative fees.
To request a cancellation before work begins, contact us at faizanmansha11@gmail.com within 24 hours of payment.
All refund requests must be submitted in writing.
Note: We reserve the right to deny refund requests if project work has already been initiated or completed.